For Refugees

Here you find collected information about the asylum procedure and life in Germany, providing advice centres for refugees and most importantly addresses of doctors and social venues in the district of Treptow-Köpenick.

We are grateful for any further advice regarding multilingual offers in the district of Treptow-Köpenick.


Berlin Pass

The “berlin pass” is a discount scheme for people with low incomes, aiming at their participation in society and culture. Holders of the “berlin pass” pay reduced entrance fees for culture, sport and leisure activities. People with small budgets shall have the opportunity to profit equally from the many recreation offers in the city. Holding the “berlin pass” you can use the reduced monthly ticket for the public transport system, the “Berlin Ticket S” (€ 36 per month). Attention: The Berlin Ticket S is only valid in combination with a “berlin pass”.   

Who can get the „berlin pass“?
The “berlin pass” can be claimed by each and every person (including children) who are registered in Berlin and receive one of the following benefits:

  • Unemployment or social benefit (officially ALG II, colloquially Hartz IV)
  • Social welfare benefits under the law of asylum seekers
  • As well as family members of any beneficiary

Where to get the „berlin pass“?
Asylum seekers get the “berlin pass” in the so called “Zentrale Leistungsstelle für Asybewerber “ (ZLA) at Turmstraße 21 in Berlin Moabit (U Turmstraße).

For how long is the „berlin pass“ valid?
The “berlin pass” is valid as long as your respective residence permission or award notice (Leistungsbescheid). It can be extended twice if a renewed notification is presented. After that a new “berlin pass” will be issued.

What documents do I need?
Asylum seekers are asked to present their residence permission (Aufenthaltsgestattung) or toleration (Duldung).

Which benefits can I use?
Many venues offer reductions for holders of the “berlin pass”.


  • Public baths and swimming pools
  • Ice skating rink (Eisstadion Neukölln, S Hermannstraße; Eisbahn Rübezahl Bus X 69)
  • Sport clubs (football, volleyball, athletics etc.)
  • Support programme of the „Sportjugend“ (special courses for migrants, ask for advice)


  • Community Colleges
  • Musical Schools
  • Libraries

Public transport

  • The Berlin-Ticket S  (BVG, S-Bahn, DB Regio)


  • 3-Euro-Kulturticket (€ 3 tickets at the door)
  • The Philharmonie, Classic Concerts
  • Museums, Galeries
  • Planetariums
  • Schloss Köpenick
  • Zitadelle Spandau


  • Tierpark Friedrichsfelde –> huge Zoo Park, bring time and food for a picnic! Admission fee with “berlin pass” € 6; kids under the age of 5 years are free
  • Zoo Berlin and Aquarium –> the city-centre Zoo, nice in winter, too! Admission fee with “berlin pass” € 6,50 / €10 (including Aquarium), kids under the age of 5 years are free
  • Botanic Garden und Botanic Museum; Admission fee with „berlin pass“ € 3, kids under the age of 6 years are free